myBupa

Bupa Australia

About this app

Enjoy easy access to a range of online services for Bupa members:

· Claim for health care expenses on the go
· Access your claims history when you need it
· Check your extras usage*
· View all your active Bupa health insurance policies in one place
· View and manage your cover
· Use a digital card to claim with a tap of your phone
· If you have multiple policies, access a different card for each policy
· Manage your premium payments
· Access Bupa’s Life Rewards program
· Find Bupa health care providers in your area
· Update your contact details and communication preferences
· Get in touch with Bupa using the app’s messaging feature

* The extras usage feature is not currently available for all products.

Note: This app is not suitable for seeking medical attention in an emergency.

Ratings and reviews

The app is useful in many ways but there is a huge let-down that has caused a lot of inconvenience for me. Kind of the opposite purpose of an app..... You can't screenshot your own claims history. It's rediculous. I don't see how allowing screen shots after securely logging in could possibly cause a breech of privacy or any other negative outcome. Needs to be fixed.

Current version will not load properly. Popup about 'location not available' asks if I want to go to settings, but can't tap any option. Can't use phones 'back' button to exit. App is frozen with that on screen. Have to force close. Even with location on, app doesn't load properly. Not having any success with the current version, after getting good use out of it previously.

The App runs well. However everytime I log out and then log back in I have to set up a new password / pin. Really frustrating. You'd think Bupa would design an app that did not require a new pin / password everytime to sign in !!! I have to access Bupa often - so it has now made me think about checking other health insurance companies. Very frustrated.

What's new

We make regular updates to myBupa app to make it more reliable for you. In this release, we’ve made updates and enhancements to keep the app running smoothly.