![](https://play-lh.googleusercontent.com/a-/ALV-UjXBxoyEs5OL1b5AN5FqzP6zGZ31WzvQBPpn3V4sueRa91Vz6CL7=s32)
Valentin Chankov
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Satisfied - some how. Wishes improvements and new options. Right now can't login. By login in to app a notification says: not connected to the internet. But it is connected. Another bank app works, Hellenic-not. Why?
4 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
I had the same issue with the error "Enable your WiFi or mobile data" and couldn't login, which was quite inconvenient as I always had to use my PC. I thought the issue is with the app, but it turned out to be my phone settings. After sending an email, I received a call by their support dept and here is what she mad me do: make sure the time and time zone is set to automatic, then go to Apps > Hellenic Bank > Storage and clear all data and cache. Works perfect, 5 stars for the prompt support!
24 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJ2s2N85RYfkJpctRcAth4f3Q7pAb-T9YZ6D93QkA0f-R3dnfyJ=s32-mo)
D M
This app has a lot of reduced functionality and limitations. No access to veiw card details. No access to transaction information, apart from your own online transfers. No way of opening savings accounts. Let alone open another account. Online login authentication should be provided with the app, not sms... An option to make a direct payment wothout having to create a recipient is preferred. It would be great to be able to buy airtime directly. I find the banking system very outdated.
4 people found this review helpful