![](https://play-lh.googleusercontent.com/a-/ALV-UjUB95LfpFpi0TAnmKntKExqWScJPkQhH7m0XCF8CIasIF79BuB6=s32)
Liz Chalmers
One of the worst apps I've ever used. I'm a software engineer, yet took me 50 minutes to register two retail-purchased transponders, and in the end it only succeeded via the website. App reported not up to date browser. I definitely have up to date Chrome. Today, after first day using passes in two vehicles, I checked on the website: neither vehicle listed. In the app: both listed. There's only one transponder listed, but twice. Tried to add the second one again and it says already registered
133 people found this review helpful
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Robert Demperio
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Just updated to the latest version and still find this app difficult to use. I need to change my license plate numbers. You'd imagine it was in edit vehicle, right? Well, you can't make any changes in edit, very annoying system. App and its website are THE WORST. If it wasn't so nice to blow by the tourists, I would go back at the booth. It doesn't remember my user name 85% of the time, I want to refill my wallet- very annoying system.
111 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocKQ5ccpwGDiGBz9xQmN-u59lvwssflanEoJ-tFXmnJAP0ZVrA=s32-mo)
L. S.
Not at all user-friendly! After flying for the entire day to get to Orlando from WA state, we sat outside Walgreens wasting a bunch of time trying to set this up in our rental vehicle. After I was done, it wouldn't me log in. I reset my password & still, nothing. After another 30 minutes, my husband was finally able to set the account up in his name. I know that everything the WA state government touches is total garbage but I had higher hopes for Florida. Turns out, it's exactly the same.
73 people found this review helpful