![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Im starting to see that people don't understand how the app works. This app is suppose to be paired with another app called "FirstNet Assist". This app allows you to verify your information one time, so you don't have to input your credentials everytime for the "FirstNet Assist" app. You are able to change your plan, and pay your bill from "FirstNet Assist". I wish you didn't have to have two apps to manage your account, but unfortunately that's exactly what you have to do.
53 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJkQMbMf9EGFdpXD5NglSbMdb-97tMXpdc0CfNW6QTQKPG4JA=s32-mo)
Amber
Once you do the website part, download this app, put in login info. And try to login. A message pops up saying, "something isn't working try again". Personally I'm done trying š¤¦āāļø Hopefully this is fixed before the 18th or the website keeps working cause this app is getting deleted!
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIOxhCBzqdIKIGPMCukrzREIWa5reALxUILAT9LJ0-KjTvN5Q=s32-mo)
Adriana Gutierrez
I don't understand why logging on the web site works- but logging on this app doesn't take my credentials! One place takes them, and this one doesn't !! I tried multiple times. Quit! Makes NO sense
2 people found this review helpful