The one thing this app is good for no longer works. It is supposed to be there to allow us to pay our bill but it won't even load that up! However ads are flawless. AT&T, it would be nice to see you focus on the customer service rather than up selling garbage products .
It will not remember your password. Usually freezes up when going thru things. Can never clear out notices or offers. But you can bet on every ad popping up and working but not the app itself. If at&t could focus on its customers instead of always trying to upsell something they would be better off
The app itself hangs up, takes forever to load a page, and is not user friendly. The service is terrible, although that has nothing to do with the app itself, but with the 2 combined, I suggest staying away from ATT. Customer for over 10 years, and they wont match a deal that T mobile has to retain me. No problem, they'll allow me to keep phones, numbers, and have no hidden fees, 2 lines unlimited data for 120 a month, while ATT is charging me that for 1GB with 2 lines. Makes zero sense. Happy to drop this company.
This app worked just fine when I first installed it, I had an easy access to my bill, data usage & more... basically all I needed to know was one click away, now it's useless, you'll have to try to login at least a dozen times, before it let you in if you're lucky enough ...very frustrating & waste of time !!!
If you are looking for an app that constantly asks you to log in but never updates your data and is slower than all get out, then this is the app for you. Even when it does actually update you never know if it's accurate. Completely useless and forget customer service. AT&T you are quite literally THE worst.
What a joke.. I log in.. See something called blue rewards or whatever.. Click to see what it is.. It says log in to view benifits.. But I'm already logged in.. It takes me to the main page.. Said welcome Tommy.. Click again.. Dana thing just keeps me waiting.. Kind of like y'all did the past 2 times I called for a tech to come out.. They never showed and this app doesn't work.. Seems like a pattern here.
• A smarter search feature makes it easier to find what you’re looking for
• If you have a small business, you can use the myAT&T app to manage your account.
• You’ll get more notices letting you know when you can upgrade your device
• Some minor bugs and other issues are fixed
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