my Hart
I'm dizzy from all the spinning and going around in circles with this app. Since I've switched providers, it's been a total headache. It always take me to a page where my bill is, without fail. If I find a troubleshooting question, that's when all the spinning starts and it still doesn't answer your question. If I didn't need the phone, I'd bury it 6ft under, for sure.
162 people found this review helpful
John Giles
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Painfully slow and convoluted. It looks really good but very frustrating to deal with. Its like they've proprietized the way people normally and intuitively interface with their app. Navigation is extremely frustrating because on the surface, the app genuinely appears streamlined, but everything operates in a "shell"from within the app... it creates redundancy and lag. It's the interface equiv to using automated phone support. It counters it's intended convenience. It's easier to just call.
85 people found this review helpful
Kyle Prevost
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I use biometrics, and I can see all of my personal information, bills, usage, etc. But the app randomly makes me sign in when I click pay bill or other basic tasks. Then it doesn't load. I've used this app for close to ten years. In the last couple of months, the app has become almost unusable. ATNT if you want to get paid and paid on time;fix this.
76 people found this review helpful