Wag! - Dog Walkers & Sitters

Wag Labs, Inc.

About this app

Wag! is the #1 app for pet parents -- offering 5-star dog walking, pet sitting, vet care, and training services nationwide.

Book convenient pet care in your neighborhood with the Wag! app. Whether you’re looking for daily walks, planning a trip, stuck at work, or just want your best friend to have some company - any day, anytime pet care is available through the app.

Here when you need pet care.
• On-demand and scheduled dog walks based on your and your dog’s needs.
• Boarding and sitting overnight care in your home or the Pet Caregiver’s.
• Drop-in visits for dogs who don’t need a walk, but could use a potty break.
• Veterinary consultations to answer your pet health questions from the convenience of your home, available around the clock.
• One-on-one personalized in-home and digital dog training sessions for puppies & adult dogs to learn tricks and basic commands.

Safety is serious business.
• Each Pet Caregiver with Wag! has been through a comprehensive screening.
• Services booked on the Wag! platform may be protected with up to $1M property damage protection.
• Our Customer Success team is available to you and your pup 24/7.

All about convenience.
• GPS-tracked walks so you can follow along with your dog’s walk in real-time.
• In-app messaging so you can easily communicate with your Pet Caregiver.
• Receive live pee/poop notifications and a detailed report card at the end of your service.
• Book and pay for your services securely within the app.
• Wag! lockboxes are available for simplified home access.
• Chat live with licensed veterinary professionals for expert pet health advice.

We’ve been around the block.
• Our community of 150,000+ Pet Caregivers nationwide are dog people, and it shows.
• Pet Caregivers with Wag! have a trusted record of experience with over 10 million pet care services across 4,600+ cities.
• We’ve donated over 10 million meals! A portion of our proceeds from the walks you book help to feed shelter dogs in your area.
• Making Pet Parents happy is what we do best -- 99% of Wag! services result in a 5-star review

Ratings and reviews

Update: This is crossing over to legal compliance issues now. I am unable to even delete my account or user information since it has to be done within the app. But the app is non-functional and completely unusable. So, the negative reviews about this app were spot on. Haven't had it installed for more than 10 minutes, and it is the most unresponsive and clunky app I have ever used. I can't even close the promotion pop-ups they keep pushing.

The app is trash. It takes forever to load. It will randomly launch the "Rate your walker" function, which takes over your screen and forces you to tip. The tip function switches between dollars and percentages in different parts of the app. Moving from reading a report back to the list of completed walks doesn't work. You have to go back to the home page, then navigate thru all the menus again to read the next report. And much more issues. I just ran out ofnspace...

The app will randomly log you out and require you to enter an emailed verification code, but doesn't send the code for hours (has happened multiple times). You can't contact support bc the only way to do so is through the app. Their chatbot is beyond useless. They updated their key boxes and their app, so the wag key box I have is no longer supported and walkers struggle with the lock code (no comms about this change of course). App is buggy, lags an insane amount. Walkers are good.

What's new

We've squashed some ticks and fleas to optimize your experience. Want to get in touch? Give the side nav a friendly boop and tap on the Feedback option. It's the pawfect way to reach us and make the app even more pawsome!