Denise Waltrip
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Buttons on app to book flight and manage trip do not work. Disappointing that after 5 years & several updates, there is no improvement. This app is terrible. It will not allow me to check in on the app. I can do it online from my mobile, but not from the app. Since my mobile is not connected to a printer, I have to pay at the counter to get a boarding pass. worst app ever!
75 people found this review helpful
Brad Clatt
This App is not well configured for Droid. I have brand new Samsung s24 and the boarding pass is not fully legible on screen, which makes using digital boarding pass via the App impossible, so I'm back to paper 🤦♂️. There are also multiple places where the App text overlaps other text and the screen doesn't auto-fit when using it. Beyond that, there are numerous steps that are redundant and should be streamlined for better UI/UX. Needs an overhaul.
12 people found this review helpful
Dustin Gingrow
I've been monitoring the issues with this app since booking an upcoming trip. I have the latest version 7.2.3. The Buttons on the home screen still do not work for "Book Flight, Check In or Manage My Trip". This absolutely has to be fix AND they need to add a "hamburger" app menu as a secondary path to access those functions. Otherwise this app is completely useless & you'll have to do everything through your phone's browser of choice.
52 people found this review helpful