McDonald’s UK

McDonald's UK

About this app

Download and place your first McDonald's order in restaurant, drive thru or delivery using the My McDonald's App. Ordering has never been easier with our new McDelivery feature. Or, if you prefer, why not have your order brought to you with Click & Serve? Available any time of day, with many restaurants open 24/7!

Exclusive App Offers
Fancy a cheeky mid-week treat? Check out our range of food offers available exclusively on the McDonald’s app.

McDelivery®
Need a night off cooking? You can now order McDonald’s delivery through the McDonald’s app!

Order Ahead
Want to make your breakfast AND your 9am train? Order ahead with the McDonald’s app to make picking up even easier.

Click & Serve
Want to park up and get your order brought over to your car? Park in a Click & Serve numbered bay, enter your bay number into the app and we’ll do the rest.

Table Service
How about a little bit of ‘me time’ with Table Service? Place your order through the McDonald’s app, relax and let us come to you.

Ratings and reviews

I recently ordered two items priced at £2.79 each through the app. However, I was charged three times (£2.79 x 3) instead of the correct amount. When I contacted customer service about the erroneous charges, they informed me that they couldn't do anything to rectify the situation.This experience was frustrating and disappointing. I urge anyone using the McDonald's app to be very careful and double-check your charges. The app might overcharge you, and customer service may not be able to assist

I took my rating down from 5 stars to 3 stars, and now I've taken it to 1 star. It's utterly useless now. I kept attempting to pay more than 6 times, it directs me to approve payment, and as soon as I did that, it didn't redirect back to the app. It just crashes, and I have to start my orders all over again. Yesterday, it kept crashing as well. I couldn't track my order on the app. Better fix the bug.

Glitchy, will sometimes loose track of orders. No easy way to see previous orders. Points are a good idea but when used, the restaurant regularly forgets the redeemed item or includes it but forgets a paid item. With no easy way to report mistakes, I could not recommend this app, even with the points system. This is based off my experience with at least 10 orders through the app over several months.