myRemote

Sivantos Pte. Ltd.

About this app

The myRemote app enables users of dedicated hearing aids, purchased 2014 or later, to adapt these safely and conveniently to their individual requirements and to adjust and control them.
In addition, the myRemote app includes various services and functions that support or automatically take over the extended use of your hearing aids.

All features and services are subject to the following factors:
- brand, type and platform of the hearing aid
- specific functions supported by the hearing aid
- services offered by the brand or distributor
- country-specific availability of services

Basic functions of the myRemote app:
With the myRemote app the hearing aid wearer can use a smartphone to remote control the paired hearing aids. The myRemote app also offers a comfortable range of functions for simple devices in the entry-level segment, e.g.
- various listening programs
- tinnitus signal
- volume control
- sound balance

Hearing aid-dependent functions of the app:
Depending on the technical equipment of the hearing aids and depending on the default functions of the provider, the myRemote allows the following functions to be controlled, like
- directional hearing
- separate adjustment of both hearing aids
- muting the hearing aids
- volume control
- motion sensor
... as well as displaying and setting the battery charge status, warning signals, device usage and statistics for user satisfaction

Services at a glance:
The availability of the listed services and features depends on the make and model of the hearing aid, distribution channel, country / region and service package.

Brand specific Features:
In addition to the features and services that are available to all users, this app includes features that are designed and made available to specific brands only.

Ratings and reviews

Does not do what it's supposed to. I am using pixel 6a. Very often the app will drop the connection to one the earpieces, usually the right one. The earpiece will still be working but the app will insist it isn't. I have to go to Bluetooth, disconnect the aids, then reconnect. Occasionally, I've had to remove the aids from the phone and then rescan for them. Sometimes this doesn't work. I have had to reinstall the app with all the palaver involved. Not what I want instead of watching TV.

Very annoying. Keeps dropping out. Bluetooth sound either goes to left ear or right. Have to keep turning the connection on and off at least 6 to 7 times to get the sound in both ears. Frustrating because my left ear has nerve damage and with the sound only going to the left, the sound is their but I can't hear clearly as everything is distorted. I need both on to hear properly. Blue tooth button always doesn't work too. Have to switch phone on and off to get it to work.

The audiologist at Specsaver eventually discovered in a live discussion with the manufacturers of the hearing aids that Samsung phones do not work wrll with hearing aids. But eventually he got it to work on my Galexy X10e. BUT, noticed elsewhere the serrings are NOT SAVED into the hearing aids so every time i put them on I feel like I'm in a gig with whistling feedback and when I open the app to pull the levels down (to 1 or 2, they are ludicrously loud) I have to .. run out of space, to type !

What's new

• Bug fix for performance improvements