Audio Service App

Sivantos Pte. Ltd.

About this app

Audio Service App

Disclaimer: This app is intended for download and use by individuals aged 18 years and above only. The information provided through this app is for general informational purposes and is not intended to replace professional medical advice, diagnosis, or treatment. Users should consult a qualified Healthcare Professional (HCP)for any medical questions, concerns, or assistance.

The Audio Service App enables users of Audio Service hearing aids, purchased 2014 or later, to adapt these safely and conveniently to their individual requirements and to adjust and control them.
In addition, the Audio Service App includes various services and functions that support or automatically take over the extended use of your hearing aids.

All features and services are subject to the following factors:
- brand, type and platform of the hearing aid
- specific functions supported by the hearing aid
- services offered by the brand or distributor
- country-specific availability of services

Basic functions of the Audio Service App:
With the Audio Service App the hearing aid wearer can use a smartphone to remote control the paired hearing aids. The Audio Service App also offers a comfortable range of functions for simple devices in the entry-level segment, e.g.

- various listening programs
- tinnitus signal
- volume control
- sound balance

Hearing aid-dependent functions of the app:
Depending on the technical equipment of the hearing aids and depending on the default functions of the provider, the Audio Service App allows the following functions to be controlled, like

- directional hearing
- separate adjustment of both hearing aids
- muting the hearing aids
- volume control
- motion sensor

... as well as displaying and setting the battery charge status, warning signals, device usage and statistics for user satisfaction

Services at a glance
The availability of the listed services and features depends on the make and model of the hearing aid, distribution channel, country / region and service package.

Hearing success lessons
In addition to the initial adjustment of the hearing aid, the examination of the settings for the hearing success of the patient is significantly important. Based on a questionnaire available in the Audio Service App, the hearing aid wearer can also document and continuously check the status and success of his hearing success to his audiologist.


The user guide for the app can be accessed from the app settings menu. Alternatively, you can download the user guide in electronic form from www.wsaud.com or order a printed version from the same address. The printed version will be made available to you free of charge within 7 working days.

Manufactured by
WSAUD A/S
Nymøllevej 6
3540 Lynge
Denmark

UDI-DI (01)05714880113198

Ratings and reviews

Connecting my hearing aid devi ce to my samsung android smart phone through this app is very difficult and needs to be done each time I shift back from my ipad. It offers limited settings options. Ipad connection is more straightforward using its built-in tool Hearing Devices under Accessibility. I was hoping this app would work for my android phone as well.

Horrible. Refuses to connect via Bluetooth. The pairing loops over and over but won't connect. I can connect directly via settings but not in the app.

This is the stupidest app. My child can create better apps. According to the app, batteries are full. then suddenly within 30min they die. can't control left/right separate. It has trouble connecting. it's just kak. if 0 stars were an option, I wouldn't even give that.

What’s new

• Platform improvements for better performance and future compatibility.
• Bug fixes and stability improvements.