Steve Strand
Basically turned my phone into a plastic brick. I can't send or receive texts properly or timely, my internet connectivity is awful, and any app that requires data becomes useless. Nothing loads properly, if at all now. I have to restart my phone any time I need to use an app requiring a network connection. If I wait longer than just a few minutes to use internet or any other network app, I have to restart it. Extremely inconvenient. Complete bloatware garbage. -5 stars!
842 people found this review helpful
TracFone Wireless, Inc.
15 December 2021
Hi Steve Strand. We're sorry for the trouble you encountered. Let us help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you. ^Katrina
Dr J Shayne Harrington PhD
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No experience. Didnt bother me it was on my phone.... what bother me was is when I went to look at the permissions and properties and stuff I noticed that there was no way to delete it or disable it all that had been turned off in the menu and I don't like to be told what I can and can't turn on and off or delete from my device so I restricted it turned off the updates disabled notifications.. for all I know it might be a good program but I'm not going to have i shvd down my throat.
538 people found this review helpful
TracFone Wireless, Inc.
5 September 2022
Hi J Shayne Harrington. We're sorry to hear that. We'd love to help you resolve this issue. Please copy this link https://www.straighttalk.com/support/contact for chat support. We're open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611. ^Jane
Georgia Horn
It just showed up! I don't want this app on my phone. I have tried to uninstall. It appears that it is uninstalling, then it tries to update. I can't stop permissions or notifications because, "... I haven't received any notifications"? This along with some other additions from Tracfone, etc. without my permission is eating up space. This app needs to allow the owner of the phone total control to delete it. I'm considering resetting my phone to get rid of this "junk".
827 people found this review helpful
TracFone Wireless, Inc.
4 August 2021
Hi Georgia Horn. We apologize for the trouble this has caused you. To better assist you, kindly copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thanks. ^Marco