My Utility Account - Mobile

Smart Energy Water

About this app

Full Description: Water Services Corporation offers a convenient way to pay your utility bill and view your usage with the new mobile application, My Utility Account. Some other key features include the following:

1) Manage the utility account.
2) Monitor and compare water usage.
3) View and pay bills online.
4) Check for current and planned outages.
5) Multi-channel communication with the utility.
6) Get educational tips on water conservation.

Ratings and reviews

For weeks I've been unable to pay my bill! I've logged in several times, updated some information but can't find any way to update other information. It's showing no comparison info for prior years but should. I previously paid by text - that doesn't work either! I see no way to delete the existing payment method or related information for the credit card which may be incorrect. Frustrating!😡 They want a pay but there's no invoice!😡.

Why can't I login to pay my bill? This is hands down the worst app I've ever used IN MY LIFE. I've tried resetting my password, but I never receive the email, even though it's entered correctly. Then I pay as guest and it immediately emails me receipt. Erase this app, if you're thinking about downloading it for paying bills.,forget it. It's easier to buy a checkbook and send the check, especially since they'll charge you regardless of if it's a card or ACH.

Used to work - now it doesn't. So frustrating!! I never had a problem with this app until recently - open the app and it just keeps "thinking". Never opens! Absolutely ridiculous that this hasn't been fixed yet. It's been about 3 months now that I haven't been able to use it. No updates to fix it or anything!! Absurd.

What's new

This release includes enhancements and bug fixes.