Southwest Gas

Smart Energy Water

About this app

Self-service has never been easier. With new features that are easy to navigate, you’ll easily stay in control of your account. Manage your gas usage, costs and manage payments, whether you’re a residential or a business customer.

You’ll be able to:
• Start, Stop or Transfer service
• Save debit/credit card information for quick and easy one-time payments
• View and export gas usage and billing history
• Compare current and previous year usage
• Link multiple accounts including residential and business
• Manage Automatic Payment Plan (APP) and Equal Payment Plan (EPP)
• Receive outage notifications and get the latest restoration updates

Ratings and reviews

The app was fine and now I can't log in. Even when I try to log in and pay through the website ("no login needed") it doesn't recognize my account info. I just want to pay my bill, but perhaps they don't want my money. Please fix this! Based on another customer's comment, do not wish to call customer service to be more frustrated talking to someone I don't understand.

The app won't remember that I want to log in with my fingerprint. Every time I want to use it, I have to go to my password manager and look for the password. It's easier just to use it in a browser. Not only is this not useful, it creates extra work. Don't bother.

Update to my last review...Still 1 star because I cant give a ZERO! I now can no longer log in online or thrlugh the app, and have to pay a $2.50 convenience fee for paying without logging in. What a bunch of B.S.! Since update, and the newest update as of today I still cannot log in due to my username. I understand sometimes passwords cannot contain certain special characters, but my account that has been set up for years I'm no longer able to access?!

What’s new

This update includes bug fixes and a few small performance improvements.