NIPSCO

Smart Energy Water

About this app

We want to make things easier for YOU!
Convenience. Control. Choice.

Download the free NIPSCO Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time!

Features include:

OUTAGE INFORMATION
• See and report power outages
• Manage outage alert settings

ACCOUNT MANAGEMENT
• Pay bills and view payment history
• Start, stop or move your natural gas and/or electric service
• View payment history
• Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing

USAGE INFORMATION
• See your energy usage history
• Compare your month-over-month usage

CONVENIENCE
• Download a PDF of your bill
• Manage multiple accounts from within the app
• Easily log in biometrics (fingerprint, face recognition)

Now it’s time to try the NIPSCO Mobile App—download today!

Ratings and reviews

For where I live in Indiana, this app is very convenient. It tells me when my bill is due, how much I have to pay and shows the monthly bill. Everything that is written on the paper bill statement is on this app. Usage, billing, account information. Easy to use. Saves payment information, sends email receipts, smooth and easy. All you have to do is remember your username and password. Unless you auto save then you don't have to do anything more. Click and pay. Easy peasy.

The app seems like a good way to pay, but I tried several times today to enter my debit card expiration date, and my entry--exactly matching the card-- was rejected each time. Finally, using account saved in phone memory, got to the step where I had to tap a box to accept terms, the terms and conditions appeared every time I tapped the box, but never accepted my acceptance. The chance to win $250 for using the app to pay seemed like "bait and switch" I was charged an extra $2 online with check

I've had this app for half a year and the only nice thing about it is that I dont have to send a check in or pay over the phone. If you pay directly with a card, they charge you an extra fee. If you pay with a bank account they take way longer than it says to process the payment. I scheduled a payment in December to go through after the holidays and it still took a whole extra week to go through from when it was supposed to be processed. All in all, disappointed in Nipsco in general.

What’s new

This update includes bug fixes and a few small performance improvements.