Tim Hortons

The TDL Group Corp.

About this app

Meet the new Tim Hortons app—now easier to use with a new look and feel. Enjoy the convenience of ordering ahead for pickup, delivery, or dining in. Pay for your order and earn Tims Rewards Points in one simple step using Scan & Pay. With the app, you get access to personalized offers, delicious rewards, contests, and games—all through your phone!

Tims Rewards
Earn points with every order and redeem them for free food and beverages like coffee, baked goods, or breakfast, lunch, and dinner items. Who knew your Tims routine could be so rewarding?

Personalized Offers
Take advantage of exclusive deals inspired by your recent orders. Simply activate the offers that interest you and order the menu items before time runs out!

Scan & Pay
Save time at checkout with Scan & Pay. You can now pay for your order and earn Tims Rewards Points with one simple scan of your app.

Order Ahead & Delivery
Skip the line inside by ordering ahead with the app. Put together your perfect order, choose a location, and look for the ‘Mobile Pickup’ sign inside the restaurant. Staying in? We’ll deliver right to your door.

Save Your Favorites
Add recently ordered items with one tap—or create a list of your personal favorites. Customized orders are saved on your menu so you can quickly and easily get your order just the way you like it.

Contests and Games
Score prizes and extra Tims Rewards Points with our fan-favorite sweepstake Roll Up To Win™.

Ratings and reviews

Okay this app is basically useless. First of all the stores don't control it so it is SO likely that you'll get there and they don't have what you want so you have to go through the hassle of getting a refund via the app. Second of all there's so search option so good luck finding stuff. Third, NOT ALL THE MENU ITEMS ARE THERE! It is more inconvenient than anything. I wanted to change my favourite coffee order to decaf and I simply can't on the app. So useless.

Update same 8 12 2024 The offers are gone I think there is an issue with the app. We order every week and scan the box. This is how we pay and get the points. We cannot order them the app since the locations are either closed. Order doesn't show. Computers are down. Plus I cannot get a refund and I am tired of contacting the store the app calling to get my money back. So there is only a few locations I can use the app not near me since the update. Plus when the scanner is down we cannot even

I love Tim Hortons, but the app has been a terrible experience for me. Far too often when I order from it, I get a "price mutation error" message, and so I can't get the deals and rewards. Every time I bring it to the attention of customer service, they ask me for a bunch of information, still can't figure it out, and then just drop me without telling me so and offering no resolution. I'm just one customer out of millions, so they don't have time to waste on this recurring issue.

What's new

We update the Tim Hortons app regularly to deliver the best possible experience.

Here are a couple of the improvements you’ll find in the latest update:
- New homepage (and a new overall look)
- UI improvements
- Some bugs fixed