HSBC HK Mobile Banking

The Hongkong and Shanghai Banking Corporation Ltd

About this app

HSBC HK Mobile Banking app (HSBC HK App)

Designed specifically for our Hong Kong customers*, HSBC HK App offers a seamless, easy and secure way to manage your everyday banking needs on the go. Key features:
• New customers can open a bank account on our app without visiting a branch (For Hong Kong customers only);
• Log on securely and verify transactions with built-in Mobile Security Key and biometric authentication;
• Pay friends and merchants via FPS QR code, mobile number or email
and transfer & pay bills/credit card easily
• Check your account balance, credit card balance, insurance policies and MPF at a glance;
• Review your investment performance and swiftly manage your transactions in one place;
• Stay informed with push notifications for eStatements and eAdvices, incoming FPS funds and credit card payment reminders etc.
‘Chat with us’ offers 24/7 support for you --simply log on and tell us what you need help with. It's as easy as texting a friend.
Get started with HSBC HK App now. One touch, you’re in!

*Important Note:

This App is designed for use in Hong Kong. The products and services represented within this App are intended for Hong Kong customers.
This App is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC HK’) for the use of customers of HSBC HK. Please do not download this App if are not a customer of HSBC HK.
The Hongkong and Shanghai Banking Corporation Limited is regulated and authorised to carry out banking activities in Hong Kong S.A.R.
If you are outside of the Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country/ region/territory you are located or resident in.
This App is not intended for distribution, download or use by any person in any jurisdiction or country/ region/territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Please be aware that HSBC HK isn’t authorised or licensed in any other jurisdiction for the provision of the services and/or products available through this App.

This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer or solicitation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. In particular, credit and lending products and services aren’t intended for or promoted to clients resident in the UK. By applying for any credit and lending products through this App, you’ll be deemed to have confirmed that you aren’t a UK resident.

Persons dealing with HSBC Hong Kong or other members of the HSBC Group outside of the UK aren’t covered by the rules and regulations made for the protection of investors in the UK, including the depositor protection provisions of the Financial Services Compensation Scheme.

Packaged retail and insurance-based investment products aren’t intended for or promoted to clients located in the EEA. By applying for or transacting in any such products, you’ll be deemed to have confirmed that you’re not located in the EEA at the time of such transaction.

Ratings and reviews

The app is currently broken for me, I cannot open it, it just hangs then crashes. Otherwise a decent banking app. Don't sign up for the well+ thing though, they are stealing a ton of personal data through a very sketchy third party. Also, you can take screenshots of transactions, just not with your normal phone function, just click the button on the top right that's like a download button, it saves a pic of it.

Horrendous app for a horrendous system. Slow, unintuitive, separate from the HSBC global app, no fingerprint recognition, and now claims a Pixel 2 is a rooted phone. If I could change banks, I would. Update: App becoming more and more bloated, takes longer and longer to login. And no way to say i don't want to register for FPS. Just so, so, so user unfriendly.

The app fails to unblock 'suspicious' credit card transactions. If a transaction is flagged by the bank as suspicious, the card gets blocked. The app sends a message asking whether the transaction is genuine. If you confirm genuine, the app says you can use the card normally, but you can't. You have to call up customer service and go through the laborious verification process. OK, if it happens once in a blue moon, but I've had three cases in the last 6 months. They need to fix the app.

What's new

We’ve been working hard to improve the HSBC HK App. Update now to:
• Visualise your wealth projection with Future Planner
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