Singpass

Government Technology Agency

About this app

Log in within seconds using your fingerprint, face or 6-digit passcode!

TRANSFORM THE WAY YOU TRANSACT

• View your information from government sources in one place

With the improved Singpass Myinfo Profile, you can customise the information you want to view on the app. Choose from your CPF account information, HDB property details, passport expiry date, and more.

• Say goodbye to long passwords

With QR login, you can skip entering your Singpass ID and password. Just scan or tap the QR code to launch the app, verify your identity, and you’re in! You can also visit popular digital services directly from the app through the Login Shortcuts.

• Transact securely on the go

Working or staying overseas? Enjoy greater mobility when you use the Singpass app. You no longer need to wait for an SMS OTP to access digital services.

KEY APP FEATURES

DIGITAL SIGNING: Sign documents and contracts easily and securely with your Singpass app, removing the need for physical presence and paper-based signing.

INBOX: Receive government notifications through the Singpass app inbox.

VERIFY: Verify your identity in-person securely, with QR scanning.

SET UP IN 3 EASY STEPS

All you need is a smartphone, internet connection, and a registered Singpass account.

• Step 1: Install the Singpass app.

• Step 2: Complete a one-time set up.

• Step 3: Your trusted digital identity is now ready for use! You can access digital services via the Singpass app using your fingerprint, face or 6-digit passcode – it’s that simple!

FEEDBACK

We want to hear from you! For feedback or questions, please visit. https://go.gov.sg/singpass-faq.

Note: Singpass can only be installed on one device at a time.

This application is brought to you by the Government Technology Agency.

RECOMMENDED REQUIREMENTS

The following requirements are recommended for an optimised user experience:

• Minimum Android version 8

• At least 100MB storage space

• Google Play services installed

COMMON ISSUES

If you’re encountering a “request expired” prompt, try setting your device to use “Automatic Date & Time” or “Automatic Timezone”. The exact name may differ according to your device, and can be found in your device settings.

Ratings and reviews

It has been a frustrating experience for me using this app. Everytime i need to generate a QR code for login, it doesn't work and shows an error message. Then when i try to log in using password, it says that there's technical issues. So basically the app is deemed useless for me! I have tried to use the app to pay govt hospital bills and it has never worked before. Today i tried to log in Healthy 365 app, doesn't work so i need to use hubby's phone to login. Pls rectify this issue asap!

Hate this app. Face verification is lousy and didn't work. Requested a temporary password to reset password and it needs a few days to receive the mail. Once I received the temporary password, I reset the password, it asked me to scan the QR code. I did and then it asked me to enter the pin # I don't have. I requested for a pin and Now I need to wait for another few days to receive the pin. Who knows what will happen then. Ridiculous!

I give it 2* for what the app SHOULD do, but now I always see "We are experiencing Technical Difficulty (88-S11)" so the app is worthless/useless if cannot log in. I cannot log in from a PC because no camera is detected for Face Detection so, in essence, I have no SingPass today.

What's new

- This update resolves the T-D errors where certain Android devices are blocked from using the app.

If the issue persists, reach out to Singpass Support via https://go.gov.sg/singpass-feedback-issue