![](https://play-lh.googleusercontent.com/a/ACg8ocLfMZkihDdT_xgv22Si2jnzzXyzJWag0tqr7yYLP0sq1GNevw=s32-mo)
Sophia Berg
App is absolutely terrible. I have reached out to ooma several times and if I get a reply they just say to delete the app and redownload it. Calls are dropped when I hit accept. Sometimes I am in the middle of a call and connection is lost. Sometimes I can listen to voicemails on the app and sometimes I cannot. Half of the calls don't even come through the app until I get a missed call notification. Very very glitchy and not a good look when I have to call customers back all the time.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXiZA2TzUPR0m7r4-Pkg8wyHGczDsQnzTv35Vy3r6xbbtuVS93iDw=s32)
Nate Red (Interrobang)
Clicking "accept call" and then having it miss the call is a real fun feature of a PHONE app. It is infuriating to have several major but simple bugs that meed fixing. Delays (5+ seconds) in call connection, failure to answer calls when I click accept, and 0 indication when calls end. Overall Ooma is nice as a concept but there are several issues that just make it obnoxious to use when customers can't get it.
3 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocKXVmuWIVUBYoJW8xEOj-jQ-gsw9dPNBB9-SBucPGddlGphiw=s32-mo)
John
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I completed the registration form a week and a half before our number ported to them, but they lost the form, and I had to start over. As a result, we've been living a nightmare trying to run our business without SMS text capability. Been on the phone with tech support numerous times over the last 2 WEEKS, been elevated, etc., plenty of excuses and prevarications, but no texting. Now, we're faced with starting over with a new provider. Take my advice and AVOID this company: I wish that we had!
3 people found this review helpful