Parcel Pending

Parcel Pending

About this app

Parcel Pending makes it simple to receive your packages and online orders! With our easy-to-use mobile app, you can manage your account, retrieve your packages, set up vacation mode, and more!

Use the Parcel Pending mobile app to:
- Register for Parcel Pending.
- View your pending packages and package history.
- Manage your notification preferences.
- Get real-time alerts when your packages are delivered.
- Open the locker doors with the push of a button (when Bluetooth is enabled).
- Setup vacation mode to avoid storage fees.
- Add people in your residence to your account to ensure they receive their packages in the locker.
- Manage your personal data and your payment information.


Have questions about how to use the lockers, the mobile app or about how to make updates to your profile? Visit parcelpending.com/residents to access the FAQ library and much more.

We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better.

Ratings and reviews

App keeps having issues. Did not receive any package notifications for more than 2 months. The system got updated, and then I received all notifications for past packages on 5/29. 6/14 I got a package and did not receive an email. Turns out my personal information is not in the app anymore, so there was no way for me to receive communication about my package being delivered days ahead. When I try to update my info, I keep getting an error message. Hopefully, it stops after the update today 6/18.

App is (sort of) useable but has several inexcusably bad bugs. For example, I can't update my contact information or change my preferences for how it notifies me of packages. No matter what I do, it tells me that an occupant with my first and last name already exists ... Um, yeah, that's me, and I'm not trying to add an occupant! It also sometimes registers my packages under my wife's account even when they're addressed to me, so I don't get notified when they arrive. Pathetic.

How do you have an app that defaults to notifications being blocked and then doesn't give you the option to turn notifications on when the whole point is to notify you of a package. That is ridiculous. I get the text and email options are on there but in a situation where there maybe multiple people in a household, that lack of feature isnt helpful.