Simplii Financial

CIBC

About this app

Bank on the go whenever you want with the Simplii FinancialTM award-winning app.

Pay bills, transfer funds, send, request and receive money in Canada for free using Interac e-Transfer®, order foreign cash and send money internationally to over 90 countries with no transfer fees†.

And that’s not all!

Check out exclusive offers waiting for you and apply for products and accounts including a Foreign Currency Savings Account, allowing you to save in U.S. Dollars, Euros, Pounds, Yuan, Philippine Pesos or Rupees. Also, manage balance and credit alerts – as well as set custom marketing preferences –and much more.

Simple, convenient and secure – it’s time to start your engines!

LANGUAGES

Supports English

PRIVACY

Your privacy and security comes first. Learn more about how Simplii is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html

LEGAL

By downloading the Simplii Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system's default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics ; (ii) affect preferences or data stored on your device; and collect, use and disclose personal information as set out in our Privacy Policy. You can withdraw your consent at any time by uninstalling this App. For assistance, contact Simplii Financial at the mailing address or contact information below.

"Simplii Financial" is a division of CIBC. Banking services are not available in Quebec.

CONTACT

For your banking questions, please visit: https://www.simplii.com/en/contact-us.html

Simplii Contact Centre: 1-888-723-8881

Address: Simplii Financial, PO Box 603 Station Agincourt, Toronto, ON, M1S 5K9

Website: https://www.simplii.com/en/home.html

© Interac e-Transfer is a registered trademark of

Interac Inc. Used under licence.

†Simplii foreign exchange rates apply.

Ratings and reviews

Started an application for a new chequing account on April 1. Had a move and requested for an address change. Been on 5 calls already and nothing has happened. Plain Horrible. I can't even close my application as well. Escalated twice and nothing useful has happened. Just keep hearing the same thing every time "we'll fix this in 2 business days". Shame on your time promises . I think I need to reach your CEO to get this resolved.

Absolute garbage. Doesn't work after 2 recent updates. Always get error messages of 1) Unexpected error, 2) Can't sign you in from this location, or 3) Unable to sign you in. The idiots have blocked VPNs but even if you have no VPN, not using wifi, and are on the LTE network, it will still say you can't sign in from location. I can't sign in from Toronto? I wasn't able to sign in at all whilst in the US for business. Received such a moronic response from support that we closed our accounts.

I've been using this app for over 3 years, but now it won't work, even after reinstalling. I also was unable to login on two separate computers, getting various errors, but strangely was able to login using chrome on my phone. What is happening with this company? Why are there suddenly so many errorrs? It shouldn't be this much trouble to just login to my account.

What's new

We’re always looking to make our Mobile Banking app better so we’ve fixed some bugs to improve reliability and performance. Make sure you regularly update your app for the best possible experience!