Samsung Family Hub

Samsung Electronics Co., Ltd.

About this app

The Samsung Family Hub app now works only on Family Hub refrigerators with TIZEN Software Version 4.0 and earlier.

For Samsung Family Hub refrigerators that operate on TIZEN 6.0 Software version and later, the Family Hub app will no longer be supported. Please download and use the SmartThings app instead.
- Features like uploading pictures and videos can be accessed via the Family Hub device card
- Food-related features like View Inside, Recipe Recommendation, Meal Planner, Shopping List and Food List can be accessed via the SmartThings Cooking Service

The Software version can be found on your Family Hub in Settings > About Family Hub> Software version > TIZEN 6.0.


The following permissions are required for the app to work. For optional permissions, the default functionality of the service is turned on, but not allowed.

[Required Access Permission]
- Contacts: Registered Samsung Account information will be used to provide services that require account linking

[Optional Access Permission]
- Microphone: Needed to record voice for Memo and Whiteboard
- Storage: Required to provide cloud-connected features for sharing photos and videos

Ratings and reviews

Worked fine when I got the fridge 2 months ago, but after a few weeks, I keep getting kicked out of the app with the the failed to connect to fridge notice. I've uninstalled and reinstalled numerous times, and it still will not work. Im using a Samsung phone. This is crazy. All these people saying the same things about the same problem and it hasn't been fixed. I won't be submitting a detailed explanation elsewhere because it's the same as everyone else. Please fix your app!!

I will never buy a Samsung "smart" device again. This app was unavailable for the latest version of Android for 9+ months, and now it fails with "unable to register fridge" every time I use it, and in the rate case it works, it shows glitched and broken images from inside the fridge, often days old and not the most recent. Edit: I have contacted them dozens of times, most departments don't even know what "family hub" is, and they will spend weeks giving you the run around. Avoid this at all cost

UPDATE $2000 "smart" fridge with an app that doesn't even support Android 10 despite the fact were on Android 11. Catch up, Samsung. UPDATE: After 4 months, app still force closes on launch. No change despite promises from developer. Wish I could put a photo on my fridge without using a magnet, which I assume is half the purpose of this app. Then again, I wouldn't know... Since I still can't even launch it.

What's new

Bug fixed