Mango Soda
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Massive inconvenience, Any time you try to refill your plan it makes you jump through 20 different hoops to do so. Not only that but if you need a code? Good luck, they wont send you one. Customer support isnt helpful at all, and when you try to chat with a tech it glitches and wont go further. Overall this service is NOT worth the headache it gives. Horrible cell service, do not download.
13 people found this review helpful
Straight Talk
26 October 2024
Hi, Mango Soda. We thank you for still doing business with us. We're very sorry if you are having issue adding service to your phone. Please allow us to look into this matter and sort this out. To add service, you can text the word ADD or BUY to 611611. ^Joel
Knqii the Scribe
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I am ABSOLUTELY LEAVING STRAIGHT TALK WIRELESS!!🤨 The entire service is awful, the app is terrible, incredibly SLOW, the UNLIMITED HIGH SPEED DATA, isn't unlimited at all, my speed dropped quickly, but isn't supposed to. The worst customer service in history, I DO NOT RECOMMEND THIS COMPANY, LET ALONE THIS APP! 😔. It's glitching, and very slow and hard to input information into..BUYER BEWARE 😞!!
123 people found this review helpful
Straight Talk
15 September 2024
Hi there. We sincerely apologize for the troubles you've had with our service. Please allow us to make things right for you. For assistance, https://www.straighttalk.com/support/contact. You can reach us from 8:00 AM to 11:45 PM EST. We appreciate you doing business with us. ^Redje
Pulsar
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This app may as well have been designed by a 4 year old. More than half the time you try to make a payment it says the servers are down, and even then the app almost rarely loads the refill section of the page as if they're trying to force you to run out of data and pay more. Not even mentioning the absolutely garbage "coverage" (about as much coverage as a grain of sand).
40 people found this review helpful
Straight Talk
25 September 2024
Hi, JPulsar. We apologize for the problems that you had with our app and service. To further assist you with this issue, please copy this link https://www.straighttalk.com/support/contact and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. ^Mark