Vivian Leslie
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Good, but slightly glitchy on Android S8. Unable to make restaurant reservations because constantly says to "sign in on homepage of app", when I am signed in. Have uninstalled and reinstalled and still happens. Next issue is if you add a travel companion and edit their email, then decide to change it back to their original email, it will not let you and say it's in use when you are simply editing. No one on chat ever.
18 people found this review helpful
Meliá Hotels International
29 November 2021
Thank you for your feedback, Vivian! We’ll try to ensure that the app continues evolving. We’re extremely grateful to you for your comment. Warm regards.
A Johnson
This app never worked for us. We tried reinstalling, and also installing on a different phone, and it still wouldn't work. We would enter our stay info and it would say it was saved, but then when we click on My Stay it says we have no stays, even when logged in with our Melia account. Because of this we couldn't use any of our coupons/promos, and missed out on a big part of the experiences we wanted. Asked several people at the resort for help and no one was able to resolve it.
27 people found this review helpful
Meliá Hotels International
4 April 2022
Hi, Allison Johnson. We’re sorry that your experience has not been ideal with our App. Could you tell us the name of the resort? We’ll pass on details of the problem that you have had with the app so it may be sorted out as soon as possible. Warm regards.
Corin Turner
Can't use... the navigation bar is in english and the other options in the meat of each area are in spanish with no identifyable way of selecting another language. At least in a browser Google translate could've made up for this design limitation. Melia caters to many guests who speak English, Spanish, and Russian. Please fix -- because the app limitations are sending guests to the front desk for things that we should be able to do in the app. Please think things through more carefully.
8 people found this review helpful