![](https://play-lh.googleusercontent.com/a/ACg8ocLrpZm2BFHYXgKaEylT5qZQphv4lJ8PG-XIGXwDGHAxpnwe8A=s32-mo)
Jowsen
Can't select the nearest (couple of) service centres for delivery, it will be "some centre en route to you", which is usually two kilometres away instead of 200m. Somehow can't move two packages that were supposed to be delivered on the same day, to the same day, even when I tried to delay the deliveries. Pretty annoying and wasteful. The setup with account and address is rather frustrating but hasn't broken since. Also, there are advertisements in the app.
PostNL Holding B.V.
18 June 2024
Hoi. Dit is zeker niet optimaal. Vinden wij ook. We zijn dan ook druk bezig om dit te verbeteren. Stay tuned.
![](https://play-lh.googleusercontent.com/a/ACg8ocKRsmQQJKpMncoDvU62VvJS6fRjOPnVst9W7nZQJZ6T7LXZdA=s32-mo)
P B
PostNL appears to be taken over by those addicted to seeing engagement metrics go up. They are removing useful features to force interaction with the app or email. App notifications no longer show estimated time and just says to look for it in the app (notification has become less useful). Email subjects used to show the time of delivery and now it just shows "this is the time for your package" and the actual time is only in the body of the email (email subject is less useful). Shameful!
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJHruzEa6y2tJPLny9uWGsNgCzqzrc-MOMBZ3yJL1DMwc74uw=s32-mo)
Thijs van den Nouland
Fairly useless app. Guess it's OK if you have multiple parcels you want to track, but otherwise you can just use the track and trace website. Anything useful requires an account, like changing what should happen with an incoming parcel when you aren't home. A shame, another company that wants your data and therefore another place that might leak it in an IT incident. I'd prefer having less accounts, not more.