CIB Smart Wallet

CIB Egypt

About this app

Smart Wallet is the fastest way to perform financial transactions anytime, anywhere.
Smart Wallet transforms payment accessibility with a rapid, simple and secure payment experience.

Smart Wallet allows you to:
• Send and receive money to and from any wallet in Egypt
• Make in-store purchases from the merchant of your choice by scanning their QR code
• Issue a single-use/multi-use, virtual online card with your desired amount for any website or application worldwide
• Top up airtime on a prepaid phone with the Mobile Recharge feature
• Deposit and withdraw money from CIB’s Authorized Banking Agent Network and ATMs
• Load your wallet with cash by linking your CIB debit, credit or prepaid cards (up to two cards)
• You may pay your mobile, ADSL, or utility bills or donate to the charity of your choice
• Check and export your transaction log to be able to print or use it in the future.
• Save all your usual payments, merchants, family, and friends to the Favorites feature
• Use the Contact Us button to speak with our dedicated call center agent for support or to leave your feedback/complaint
• View the service fees and overview within the application

You do not need to have a CIB bank account to have a CIB Smart Wallet. Register through one of the following channels:
1. Any of CIB’s Authorized Banking Agent outlet
2. Any CIB branch
If you are a CIB client, register now by texting your full National ID number and last 4 digits of your CIB card to 4435 or through your Online Banking account.
*To register, you need a valid national ID number and a mobile number.
*You can unregister from CIB Smart Wallet via the application.

In collaboration with Meeza Digital.
Terms & conditions apply.

Ratings and reviews

After the update the Transaction history doesn't show the status if it was successful or not. Also the To: doesn't show the information. I tried to call customer service and I have been on wait for more than 40 minutes. Finally I gave up and hung up. Updating: Some one from CIB customer support contact me and explained that the difference in credit was because the fees of the transaction. Unfortunately you can't see the details. And explained that they are still updating the App. So Let's hope.

I like the rebuilt UI but I didn't like buttons order.. previously it was big buttons all in one screen but now the upper part is useless and I can't even remove it (payment graph! Come on who needs such thing!! It eats the screen ) thu I would prefer the first app look with some UI improvement.. also you actually deleted some features like paying for charities, and you didn't add any new features like fingerprint! So the new app is honestly pointless just more wasted investment money

I've been trying to login but it keeps giving me invalid input even after the update and going through the instructions multiple times , tried calling the call center and I've been put on hold for more than 30 minutes and the call dropped . It's the worst and the most ridiculous thing that ever happened since the the last update occurred.

What's new

Bug fix