Carina Valentino
so far I'm very happy. It took a while to get my card. I was a little sketch at first, I've never accepted a credit invitation. I'm disabled and on a very tight fixed income, so am on the alert for scams. $30 might not be a lot to most people, but for me, losing $30 means less food or other necessities. after trying out the card on one of my apps & seeing it go through, gave me the assurance I needed to go ahead & make the minimum payment. so far they seem very legit.
34 people found this review helpful
Michael Johnson Witherspoon
I opened an account with them to build credit and lost 100 points. This company is terrible do NOT get a credit card with them!! The customer service is rude and unprofessional and seems to have forgotten their role is to help the customer!! I never missed a payment. There was an issue with the app trying to take payments for remaining balance and charged me for payments I never attempted to make! (best believe I paid it anyway) Then when I reported it to them. They said it was "impossible"
20 people found this review helpful
Mark Lamb
Honestly, I do not normally like to be negative about a company but seriously feel they want you to miss payments. No auto pay on the app. Even when every other company has it. Charges you $38 for a late payment plus your $8 a month maintenance fee. Doesn't even seem like you can set up more than one payment at a time. Honestly, I missed my payment and immediately went on to pay it and then went to set up my next payment, and it would not let me do it. I guess til my first payment went through.
14 people found this review helpful
PREMIER Bankcard
April 15, 2024
Hello Mark, thanks for sharing your feedback with us. I’ve forwarded your feedback to our developers regarding an auto-pay option. We are always looking to improve our mobile app experience. Please keep an eye out for future updates! – Thanks, Josh