
Na Me
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Flash crash if u had turned on biometric for this app and then upgrade to Android 16. As of Aug 5 ver 4.11, the solution was to uninstall it, install again, and login by password. Finally, reenabled the fingerprint authentication.
2 people found this review helpful

Cheng Rebecca
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After updated the app, it keep jump out the app after login awhile. I even failed to email the support, their email box is full. No support at all.

David Lo
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Even with the latest v 3.9.2, the app is still very slow. In this version, the app will halt after I logout the app and login again. It happens almost every time. In worst case, I have to clear the cache and restart my Samsung mobile. This has never happened in other apps on my phone. A completely new version is expected. Unlike other banking apps, it does not has link to real time chat or helpdesk for immediate assistance.
2 people found this review helpful
Dah Sing Bank
October 8, 2024
Hi David Lo, thank you for your feedback. We will continue to optimize our app for the best experience. Please stay tuned to our updates and upcoming features.