Acuity Scheduling

Squarespace Inc

About this app

With seamless client scheduling, appointment notifications, secure mobile payments, and automated receipts, the Acuity Scheduling app helps you manage your calendar and clients.


Run everything from the app while you’re on the go, with a client, or in your shop with these tools:
Calendar Management:
- Check your real-time schedule
- Edit your availability
- Schedule new appointments
- Share direct scheduling links with clients
- Sync your calendar

Client Management
- Keep track of appointments with push notification alerts and reminders
- Manage your client list and update client notes

Payments
- Manage secure payments and invoices
- Send mobile payment links
- Send receipts
- Accept tips

Ratings and reviews

Literally completely and utterly useless. it's been getting worse and worse over the last 3 years, but now, after updating 2 days ago, cannot even use it at all. First it stopped processing credit card payments. I contacted support, they insisted it's my device in spite of the fact I have 2 different devices BOTH having the same problem. then it stopped letting me store credit card to secure appointments. Have to go to website. Now the app takes me to website. USELESS.

If I was to give this review a title it would be "It works." The Acuity service itself is fine. It has a few glitches & things are often harder to find or harder to do than they need to be (or impossible such as setting a default tip %) but it works. It can be set up to cater for a wide range of industries and so for the price, it works ok for a Pilates business but it's very slow, and not that intuitive. Recently, it logs me out every time I leave the app which is extremely frustrating.

This app is only decent if you remember to catch every little glitch. They can happen 10 different ways. People can book outside of your set schedule once they find a glitch in the system. It's frustrating that the system isn't more intuitive and user friendly. I'm always worried someone will be able to schedule a service at time that's not even during my business hours cause it's happened 3x in a month. They also nickel and dime you for every little feature they have available or add on.

What’s new

Bug fixes / Improvements