
luis H
The app almost never works and by “never,” I mean truly never functions as expected. It doesn’t refresh my vehicle info reliably. Each time I open it, the battery life, range, and other data are outdated or missing. The remote climate control feature fails constantly. I have to try at least 3 times before it maybe works, and even then, I often get a variety of error messages. I cannot start the car remotely through the app it fails every time. The vehicle location feature also doesn’t work
11 people found this review helpful

Krys Thomas
I've had my AcuraEV for less than a month & this app is by far the absolute worst, making me almost regret my purchase entirely. Works when it feels like it, no matter how strong or weak of a signal you have nor your proximity to your vehicle. Yes, I've updated the app, no AcuraLink isn't needed & no, the Acura/OnStar reps aren't helpful. They're always out to lunch...
17 people found this review helpful

Steve K
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Horrible!! I have about a 25% success rate in connecting to my vehicle, and it when it does connect, it's very slooooooooooow. It can easily take 2 minutes or more of spinning trying to connect. Entirely unsatisfactory and a stain on Acura's brand name. I am not saying anything in this review that hasn't been said by many others, so why aren't these issues fixed? And don't get me started on the disingenuous canned responses from Honda: We're sorry to hear you're having issues, call Tech Supp
6 people found this review helpful