
Muhammad Yousuf
I have sent money to Pakistan many times, but it is received in very difficult. The customer care staff are very arrogant and do not listen at all. On 02/10/2025, I tried calling for 4 hours, but the call never connected to the helpline. Even if it connects, the customer care does not help with money refunds. In other apps, there is a refund option and the money is returned immediately, but with the Alinma Bank app I am not satisfied at all, as refunding is very difficult.
6 people found this review helpful
Alinma Bank
October 5, 2025
Hi, Kindly contact us via X platform
@alinmaCare
to solve your issue

Kof Kan Nkru
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If you want to be scammed and delayed download this application, very wasteful application, this One of the worse financial application ever, I did a transaction to Pakistan and they mean there is a problem with the transaction, if there's a problem then why not refund my money, they have kept my money for about a week or more and they don't care, very poor customer service, nothing good about this bank and application
3 people found this review helpful
Alinma Bank
October 27, 2025
Hi, Kindly contact us on X
alinmaCare
platform to solve your issue

Liza Piging
I like the alinmabank, but please help me to fix my online banking experience because when everytime I open it's hard to login or open my online banking account. Sometimes it's loading I don't know how to fix it. I not have time to visit the branch. Thank you for helping
13 people found this review helpful