ButterflyMX

ButterflyMX, Inc

About this app

ButterflyMX makes property access simple. With the ButterflyMX mobile app, you can open doors, gates, elevators, and garages from your smartphone. Whether you’re coming home, welcoming a guest, or accepting a delivery, it’s all one tap away.

Key mobile app features:

- Property access from anywhere. Unlock any connected entry point on your property using your smartphone.
- Visitor access made easy. Send Visitor Passes to friends, family, and trusted service workers so they can enter even when you’re not home.
- Never miss another delivery. Share Delivery Passes and get notified when deliveries arrive to grant property access from anywhere.
- Security you can see. Receive video calls and speak with your visitors before granting them property access.

From front doors and garages to gates and elevators, ButterflyMX connects every access point in one secure, easy-to-use app, so property access is simple at your building. Learn more at www.butterflymx.com

Ratings and reviews

It usually works eventually, but it's janky. You'll often open it only to find the Unlock feature missing—sometimes it shows up after a few seconds, sometimes you have to force kill the app and restart it. Even on an excellent connection (I'm in the middle of Manhattan) server delays are super noticeable making the UI bad. It feels like they're trying to render the UI based on what they receive from the server in terms of your access at time of load, but if so it's a mistake (and unsafe).

I like their application no doubt, but their "Tap To Unlock" feature doesn't work on my phone, and their support team do not want to help me because they don't know how to fix this issue on an android 😑. They ghosted me after a few emails. And when I reached out to them after a week their response was, "If the issue still persists, unfortunately you will need to contact your phone manufacturer or Android support directly, as it’s very likely the cause is device-related."

All of a sudden the app has stopped working on my google Pixel 7 Pro(I've been using this for work for 1 year). I have done everything to get it to work. Made sure the updates were up to date, uninstalled and re installed it, and rebooted my phone. I am the only person in out building that uses it that has a Pixel. I installed it to my ipad and have had no issues. I reached out to support and it's been 2 weeks and i still haven't gotten a follow up. Beware if you are anything, but and IOS user.

What’s new

We're always working to make the ButterflyMX app better, faster, and more reliable for you.
What's new in this release:
- Enhanced video call experience with location-based access for better security
- New user profile photo upload feature with helpful prompts
- Improved performance when managing large access point lists
- Stronger account security
Your feedback helps us improve! Loving the app? Please rate us. Have suggestions? Let us know at [e-mail]