2.8
1.1K reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The app features an enhanced homeowner experience, improved functionality and increased connectivity performance between the mobile device and their Infinity home comfort system. In addition, homeowners will be able to learn more about the air quality around their home, including a snapshot of various pollutants levels and the Air Quality Index in the atmosphere near them.

Key Features:
- Control your smart devices
- View the weather and Air Quality
- Create personalized schedules that fit your needs

This app is compatible with Android version 10 or Later.
Updated on
Nov 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
1.09K reviews
Drew Crafton
November 4, 2025
Latest update killed the former app. I now have to use this obtuse interface. Actual current temp and humidity are small and hard to find while the Setpoints are large. Menus are makes it hard to find the information you want. Some of the values are in gray font making it difficult to read. The energy usage info is limited and can only see detail for last 2 days. It is hard to believe that these products can keep getting worse but they seem to find a way..
141 people found this review helpful
Did you find this helpful?
Carrier Corporation
April 22, 2025
Your experience is important to us. We appreciate your feedback on font size, layout, and info visibility. Our team is actively working to improve the interface based on input like yours. For more support or suggestions, contact ResDigital@carrier.com so we can assist you directly.
Mike C
November 5, 2025
App is frustratingly slow. It takes too long for current system status to update within the app. It takes too long to send and receive information from the thermostat. I also wish more information was on a single page instead of having to tap through multiple pages to see different information; it's the same thing for the thermostat, the information is too scattered.
1 person found this review helpful
Did you find this helpful?
Carrier Corporation
November 5, 2025
Thank you for your feedback and we apologize for the delayed status updates, our team is working to improve app performance. Your suggestion about consolidating information on a single page is valuable feedback that we’ll consider for future updates. If you’d like to share more or need assistance, please reach out at ResDigital@carrier.com.
Reiner Browning
October 16, 2025
Kicked me out of the app after many months of it working fine. Can't sign back in. Says my email is no longer registered. Try to create an account with said email, and it just errors out with message "something went wrong" or "[object Object]". super buggy. Shoddy work from the development team. This should've never went to prod. Whatever you paid them, get a refund.
7 people found this review helpful
Did you find this helpful?
Carrier Corporation
October 20, 2025
We sincerely apologize for this frustrating experience, this is a critical issue and our support team is available to assist you directly. Please email ResDigital@carrier.com including the username/email address of your account for immediate assistance. Thank you for reporting this issue.

What’s new

A refreshed look:
Updated icons and colors create a cleaner, more consistent experience throughout the app.

Better accessibility:
Key screens now support improved large text and layout adjustments so everything stays readable and easy to navigate.

More reliable performance:
We fixed issues related to notifications, humidity controls, and login so the app stays in sync with your system.