XFINITY Home

Comcast Cable Communications

About this app

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet.

FEATURES
- Remote arm and disarm
- Real-time text and email alerts when alarms are triggered and motion is detected*
- Remote video monitoring*
- Lighting and thermostat control*

WORKS WITH XFINITY COMPATIBLE DEVICES*
- Thermostats: Ecobee, Carrier Cor, Zen
- Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights
- Locks: August Smart Locks, Kwikset SmartCode Door Locks

REQUIREMENTS
- Wi-Fi or 4G cellular internet connection
- Xfinity Home service
- Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username)

*Purchase of additional hardware may be required.
Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package.

Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

Ratings and reviews

This app performs very poorly overall. Often takes several cases of closing and reopening- even force closing- just to get to the home page. Otherwise it is stuck in loading indefinitely and/or gives a "We see you're offline" message making it inaccessible. This is regardless of being connected to WiFi or through mobile data, but mobile data is even worse. It is frustrating to fight the app for a few minutes just to disarm my system and enter my home. Not having the best experience.

The new update to this app is now glitching it out. It will not let me log in. It opens 13 windows to ask me to sign in, then when i try to login to one of them it just goes in and out. Tried uninstalling and reinstalling, did not work! This app so sucks! Constant problems. Wish I could get one of those push button key clickers. Makes me want to change my provider. Update: 1/2/20 It's been 6 months and I'm still having the same problem. It will work for a while, then go back to glitching. 😡💩

My cameras weren't working. Techs have come and gone about 5 times. Finally, tech calls someone and got booted to the highest tier possible. Unplugged alarm system router, voila, cameras are working. They also told me if I swap for new Bluetooth cameras, it will not be displayed on touchscreen, anymore. That's a dumb idea. Who's the genius that thought of that idea? Smh! So new cameras will make touschreen useless, in a way.

What’s new

This update includes bug fixes and other improvements that enhance the app's overall performance.