Con Edison

Name: Con Edison
Availability: InStock
Rating: 4.5661187171936035 (14018 reviews)
Author: Con Edison

4.6

14K reviews

100K+

Downloads

Everyone

About this app

A fast and secure way to sign in, pay your bill, and get insights on your energy use.

You can easily:
• Review your bill
• Pay securely
• Compare and manage your energy use
• Get tips for lowering your energy bill
• Report outages
• Contact us

Updated on

Dec 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info, and App info and performance

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.6

13.7K reviews

Al S.

August 21, 2025

Can't Use my fingerprint to login anymore. The option is there, but every time I try, nothing happens. It just stays on the login page. I have to type in my email and password credentials which is a pain. Been using the app since '22, and fingerprint login worked well up until last month. I've uninstalled and reinstalled the app 3 times, it didn't fix the issue.

4 people found this review helpful

Con Edison

September 8, 2025

Thanks for your review. We're sorry for the inconvenience. Please try clearing the data and cache for your app by going to your phone settings. If you continue having trouble, email customerservice@conEd.com with your account number and details about what you're experiencing. A member of our team can look into the issue and try to help.

A Google user

April 13, 2019

Straight forward and simple to use. When paying with a bank account though, for some reason, after a day the app appears with a balance still due until it actually clears from your bank account. This is despite a confirmation E-mail having been sent for payment. This is misleading and I am aware it can take a few days to clear from my bank account, but the app should not show a balance due if a payment was made. Double paying is not fun. This is the only reason why im giving 4 stars.

87 people found this review helpful

A Google user

December 19, 2019

The whole reason why I downloaded the app was to be able to send in meter readings quick and easy, but if you have an older meter it is NOT! Customers must manually enter the meter numbers instead of uploading a picture of the meter which ConEd allows one to do by email. Just allow customers the ability to upload a photo directly from the app. Not that hard folks...

65 people found this review helpful