Sam Damti
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The e-check method no longer works. I tried it twice, but both times the transaction didn't go through after initial success. The app makes it incredibly difficult to confirm if you have entered the correct banking information and you cannot leave the screen at any time or you have to restart the process. On the second try, I managed to copy paste my banking info but it still failed to process it. I guess they really want you to use a credit card option with fees or maybe they want late fees!
14 people found this review helpful
Louisa
Horrible, the only fee free way to pay is so poorly designed that it's basically impossible to use. If you try and enter your checking account number, it won't let you see what you entered, and if you leave the window (for example to switch to another window where you are reading the number from, it deleted everything you entered. Seems like they make it extra hard to pay the fee free way.
18 people found this review helpful
Roger West
This app makes an otherwise painful process easier. It was a synch to dispute my ticket then ultimately pay it when the dispute didn't come back in my favor (as much as I can still disagree with that ruling, it's not the app's fault!). Only two hitches were: My ticket didn't appear in the app immediately, but adding it was easy enough. Secondly I'd have liked to see the service fee show up before the checkout and maybe some explanation about what it's for.
36 people found this review helpful