NYC Pay or Dispute

NYC Department of Finance

About this app

Following are the key features supported by the app:

· Pay tickets by credit or debit card or through your bank account (eCheck). No Fee applies when paid using eCheck.
· Dispute a ticket immediately using your device’s camera to upload evidence.
· Search ticket(s) using violation or license plate numbers.
· Save tickets you have previously searched for.
· Save license plates and billing information on your device.
· View payment history by ticket or license plate numbers.
· View dispute history by ticket or license plate numbers.
· Receive receipts by email and/or text.

Ratings and reviews

Simple to use to dispute a parking ticket that was not valid. Easy to upload photo evidence and explain your case EDIT 10/2024 just got my first ticket in a long time. Tried to use the app to pay, but it doesn't let you get past the Payment page. It gives 4 options to pay, eCheck, Credit/Debit card, PayPal or Venmo. I have tried ALL 4 methods, but they all go to a Billing Information page where you enter your name, address, phone, etc... but it gets stuck there. No button to continue.

Tickets don't show up before the 30-day mark, and you are left to pay an increased amount. If you have the physical ticket, it's not a problem as you can scan it. They also charge a service fee for who knows what. Other than that, it's easy to dispute and pay using the app. Would be nice if you could save your vehicle and have a notification if said vehicle had a ticket and/or the ticket was close to past due date before they increase the amount.

I entered my payment but didn't get a confirmation of the transaction. I just kept getting looped back to my transaction of the ticket amount and my information after I entered my credit card information. This happened three times. Then I checked my Citibank account and discovered I had been charged THREE TIMES. Also, they charge for all credit/debit cards. I would have preferred the echeck (whatever that is) which is free, but I was still routed in circles. This app blows chunks. Poor design!

What’s new

Minor performance improvements
Updated plate type list