NYC Pay or Dispute

NYC Department of Finance

About this app

Following are the key features supported by the app:

· Pay tickets by credit or debit card or through your bank account (eCheck). No Fee applies when paid using eCheck.
· Dispute a ticket immediately using your device’s camera to upload evidence.
· Search ticket(s) using violation or license plate numbers.
· Save tickets you have previously searched for.
· Save license plates and billing information on your device.
· View payment history by ticket or license plate numbers.
· View dispute history by ticket or license plate numbers.
· Receive receipts by email and/or text.

Ratings and reviews

Simple to use to dispute a parking ticket that was not valid. Easy to upload photo evidence and explain your case EDIT 10/2024 just got my first ticket in a long time. Tried to use the app to pay, but it doesn't let you get past the Payment page. It gives 4 options to pay, eCheck, Credit/Debit card, PayPal or Venmo. I have tried ALL 4 methods, but they all go to a Billing Information page where you enter your name, address, phone, etc... but it gets stuck there. No button to continue.

3 stars. It's an easy app to use. It's pointless to download an app to pay a parking ticket. It's a waste of time. Why use an app? What data are you collecting? Also you should set the Zip Code to default to a numeral pad when entering. Also, make the payment linked to Wallet. You have to physically enter the numbers. What is pointless....is going to the website and entering a phone number...why? It doesn't send a message.

Tickets don't show up before the 30-day mark, and you are left to pay an increased amount. If you have the physical ticket, it's not a problem as you can scan it. They also charge a service fee for who knows what. Other than that, it's easy to dispute and pay using the app. Would be nice if you could save your vehicle and have a notification if said vehicle had a ticket and/or the ticket was close to past due date before they increase the amount.

What’s new

Minor performance improvements
Updated plate type list