Dominion Energy

Dominion Energy Services Inc

About this app

Welcome to the NEW Dominion Energy app, serving residential & small business Electric and Gas customers across our entire service territory. We’re proud to offer all the features you’re used to in the convenience of a single mobile app:

• View and pay your bill with a variety of billing and payment options: budget billing, paperless billing, or auto-draft in just minutes.
• Check your most recent energy usage and compare to past periods for greater control over your energy bill.
• Stay logged in with fingerprint recognition on your smartphone.
• Receive push notification reminders when a bill is due or a confirmation when paid.
• For our Electric customers, report a power outage and receive notifications when your power will be restored.

Thank you for using our app!

Ratings and reviews

glitchy and apparently wildly unreliable. Don't know if it's a problem with the app or the company as a whole, but usually when you set up auto pay, the payments actually come out automatically instead of showing that they're scheduled and then never actually taking the money. Thought I was the problem the first time it happened, but not two separate times. Don't use auto pay and don't bother with an app!

Can't log into my account even though I typed in my name, email, account number like it shows on my bill. Trying to cancel my service, but they make it almost impossible to log in or cancel. Reading other reviews, I seem to not be the only one having this issue. Get it together Dominion, you have all these people counting on your service, and we can't even get into our accounts.

The app, as far as I can tell, is absolutely useless since the account migration/upgrade updates. Logging into the app gives me a prompt to click a link to log in to the website. The website has a link to "try our new mobile app" Clicking that link takes me back to the first problem. My account has been migrated already so I'm not sure what to do short of calling dominion to see if this is intended or not.