W.W. Grainger, Inc.

Grainger Apps

About this app

Description
The Grainger® app for Android is designed to deliver all that Grainger has to offer no matter where the job takes you. Use the app to quickly narrow down your search, check account pricing, check item availability at a nearby branch, or manage costs with the Grainger KeepStock® inventory management
solution.

• Real-Time Availability — Get an expected arrival date or find out if your item is available at a nearby branch. •
• KeepStock – Manage, track and control your inventory costs on an agile inventory management system.
• Barcode Scanning — Scan a product and drop it right into your cart.
• Find a Branch — Locate your nearest branch for quick pickup.
• Chat With an Expert — Have questions? Upload a photo and get answers from a specialist on the spot.
• Pending Orders — Keep track of all the orders waiting for your approval.
• Lists — Access lists on Grainger.com® for quick reordering.
• Voice Search — It’s really handy when you need an extra hand, or if you speak faster than you type.
• Order History — Check the status of a current order, or go back to previous orders over the last 18 months. It doesn’t matter how you ordered.
• Guest Checkout — Don’t have an account yet? You can still get the products you need.

Need Help? Contact us at 800-217-6872.

Grainger, Grainger.com and KeepStock are trademarks of W.W. Grainger, Inc.

Ratings and reviews

it's awkward for a first time buyer when you install the app, put items in your cart, go to cart and you are ready to place your order that it diverts you out of the app to your browser to setup payment, then you exit the browser to go back to the app to complete your purchase. I don't think I have ever had to do that with any other app, seller, etc. very clumsy. seems like an app developer doesn't quite know how to do what they need to do.

"Server not responding" message is frustrating. 2 weeks ago, it suddenly erased everything in my cart, only to find out that it had actually placed an order, but with a pickup location that was not my default one. Also, it selected "pay upon pickup", which I never choose. The app wouldn't give me any info - I found out from a confirmation email. Edit: App seems to be working much better. Sometimes shows items that aren't available for purchase, but changing rating from 2 stars to 4.

The last few versions of the Android app have either been slow and hard to get to respond or unresponsive. I love Grainger and use it often but not being able to use the app when I'm in the field has been irritating. I'd love to be able to rely on the app again not just for ordering what I need but also for information on products, but it needs to be quicker and responsive.