Hang Seng Business Mobile App

Hang Seng Bank Ltd

About this app

Hang Seng Business Mobile App improves your mobile banking experience by bringing enhanced features to meet your business banking needs. Try it now!
• Manage your card-not-present transactions and block or unblock your credit cards
• Check rewards earned from Ever Earn missions and redeem rewards online or at physical redemption points
• Complete identity verification using "iAM Smart" to save time
• Verify your identity remotely using Digital ID Verification for various service applications
• Collect FPS payments for your business by instantly generating QR codes
• Check Hang Seng (China) account balances upon successful application
• Make easy local or overseas transfers between own accounts as well as existing and/or new beneficiaries while updating beneficiaries as needed. You can now also authorise instructions on adding beneficiaries
• View and save designated advices of up to the past 180 days whenever and wherever
• 24/7 instant cheque deposit by digital scan without any charges
• Instant commercial banking support via Live Chat with Customer Service Representatives
• You can now view account statements of up to the past 7 years, and filter records or change the sort order according to your preference
• Push Notification now supports the notification of Marketing Promotion to keep you informed the latest status of Hang Seng Business marketing promotion
• For the transactions that required verification from Security Device previously, now you can use Mobile Security Key and Push Authentication to make those transactions
• Binding your profile to WeChat by using Mobile Security Key and Push Authentication to receive Mobile Reminders from Hang Seng, allowing less dependency on a mobile number or SIM card
• Virtual Assistant B E R I possess artificial intelligence and natural language processing ability, capable of addressing your general commercial banking enquiries for selected banking service 24/7. After logging-in Hang Seng Business e-Banking, B E R I can provide you additional banking services like “Instant Access of Account Summary” and “One Stop FX Buy/Sell Experience”
• Apply for Business Banking Accounts and submit supplementary documents online
• A one-stop service of Business Loan: from previewing repayment schedule, to online submission of application and supplementary documents
• Allow you to verify your identity and access your company account via your fingerprint authentication (biometric authentication)
• Track the progress of your inward and outgoing payments in real-time and access a specific transaction with custom search
• Inform you of the latest account activities with Push Notification in accordance with supported e-Alert types. Received messages will be stored for 180 days
• Track your trade-related documents sent to overseas banks by Hang Seng Trade Services through DHL
• Search the Business Banking Centres and Trade Services locations
• Keep abreast of our latest promotions
• Foreign exchange information
• Direct you to market information
• Direct you to property valuation service
• MPF information

For Hang Seng Business e-Banking customers, you are able to log in to Hang Seng Business Mobile Banking for key financial functions:
• Account overview
• Own Hang Seng accounts fund transfer
• Fund transfer to registered accounts (local & overseas banks) and faster payment
• Foreign Exchange
• FX Order Watch
• Set up new time deposit
• Transaction Authorisation / Amendment / Deletion
• Push Notification to keep you informed of the latest status of your account

Ratings and reviews

Poor app design. Too complicate and difficult to setup and log on. Not user friendly App. Need to be improved asap.

Simply badly designed App, very user-UNfriendly! Just bad! I was even forced to close to App due detected "modification" of my phone on which I have done nothing. I don't even get to see the very few things that i could see through the App. The hotline said there's no problem with their app, "if the problem persists you should contact you phone supplier!". What a great answer when you have an urgent transaction to make! The worst thing is, they don't care about our feedback!!

Would have gotten a bit a higher score, but forcing your users to update the app or you can't use it anymore is always a no go. There are situations where updating is difficult and shutting out users is very annoying. In general e-banking is very complicated, inefficient and all the ads to more products too distracting that it becomes a security issue. Banking at its worst, but if you're stuck with this bank, it's better than queueing up for hours to be told we can't help you in person.

What's new

• Enhancement and Bug fix