
Marissa Clanton
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In the last few months, the app has been glitching. It keeps sending me notifications for deliveries that have been gone for hours. when I click the notifications, it says the batch is already gone. yeah, it's been gone for hours. Someone shopped it and delivered it already, and somehow, it's still sending notifications for the order that's been done already! I'll open the app, and it will have orders on the screen that it never notified me of. black screen during shopping and items not scanning
52 people found this review helpful
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Shelby McDade
picking up batches and receiving them is simple. the app is straightforward to use. sometimes lags or loads weird but I think that's more a signal service issue and not the app's coding. customer service has always been friendly when reaching out with any issues. only complaint is some of the payouts don't always feel fair for the amount of time it takes to shop or distance traveled for deliveries.
78 people found this review helpful

Stephanie Perez
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Is this the only place to leave app feedback? Some things have been fixed, thankfully, but I've noticed: 1. If a mistake has been made at checkout, like items swapped, it's not mentioned to drivers until AFTER delivery (if 1 shop/1del), so we are hoping to make it back to the store before the customer picks up. 2. When getting meats, if it weighs more than listed it won't let you add even if deleted and added or okay'd by customer. Also need to add plastic or paper bags somewhere before checkout
137 people found this review helpful
Instacart
November 18, 2024
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