Lebara Australia

Vodafone Hutchison Australia Pty Ltd

About this app

Stay on top of your prepaid plan. Activate & recharge your services, buy add-ons, view your usage and update your account details on the go with the all new Lebara Australia App.

Activate your service:
Get on board and activate your service with just a few simple clicks.

Check your usage (Dashboard):
See how much of your included data, data bank balance, main balance and international call minutes you have left.

Manage your plan:
Change/upgrade plans & manage auto-debits. You can also purchase add-ons or international roaming packs.

Manage recharges:
Recharge your service using credit card, voucher or PayPal.


General terms:
The features of the app are subject to change. The app is free but download charges apply for downloading from Google Play Store/App Store. Non Lebara customers can download the app however data charges may apply as per your plan rate. When accessing the app overseas, international roaming charges will apply.

Ratings and reviews

lebara's app is simple to use . the only slight annoyance is that you have to get a code to change your details but it's not hard. Their help line can be a bit tricky because you have to stay on the page the whole time to get someone and if you leave you start all over again so you can't go and use another app, it took me 25 minutes once, they were helpful though

Been trying to transfer my number for a week's now, apparently it was meant to do it with 4-6 hours. Staff want you off the chat really quickly, they don't help, I sent an email to them, no response, they don't work weekends, so there's no help there either. The app is clunky, tapping settings boots you from the app and crashes... Do not recommend this company. Rubbish service!!! Don't get involved with them!!

The app wasn't showing my bonus data. After a phone call (& a lengthy wait in queue), I was told it will show up if I log in using a web browser. So, what's the point in the app then? I was close to my plan's expiry, so I asked if the bonus data would be banked. I was informed it would, but I lost it all! I was just trialling Lebara, I've decided to try someone else instead now.

What’s new

We’ve upgraded our app to support newer device models. We’ve also made some small improvements behind the scenes to keep things running smoothly.