KeyBank Mobile Banking

KeyBank, N.A.

About this app

Take control of your money and bank the way you want to bank – anytime, anywhere. The KeyBank mobile banking app is free, fast, and secure with features that are streamlined for today’s on-the-go world:

● Easily transfer funds between bank accounts
● Pay bills
● Send money to friends and family
● Open a checking or savings account
● Deposit checks on the app
● Monitor and manage bank accounts and cards
● View KeyBank credit card rewards points

Safe and Secure Online Banking

Confidently use the KeyBank mobile banking app without compromising your personal banking information. It’s backed with a multitude of safety and security features, including:

● Same high-level security used for KeyBank Online Banking
● User ID and password required to access banking app†
● Secure connection to view banking account and transaction details
● No banking information is stored on your Android™ device to minimize risk if your mobile phone or tablet is lost or stolen

Convenient Banking on the Go

Easily manage your personal finances when and where it’s most convenient for you and your schedule. With the KeyBank mobile banking app, you can:

● View account balances and recent transactions with one swipe using QuickView
● Deposit checks right from your mobile device without having to visit a KeyBank branch or ATM
● Transfer funds between your KeyBank checking and savings accounts
● Open an account right from your mobile device
● Search and view your banking transaction history for the last 90 days
● Access your KeyBank account statements and tax forms
● Review and manage scheduled Online Bill Pay payments and transfers
● Send money to existing payees and add new payees
● Search for KeyBank branch and ATM locations


Personalized Mobile Banking Settings

Customize your in-app experience for your unique needs and preferences with account settings and seamless access to the KeyBank features and products you use:

● Add a profile picture
● Set up fingerprint or face ID sign in capabilities
● Manage and edit account alerts
● Access your credit card Reward Points balance


Connect with KeyBank

Please call 1-800-539-1539 if you have questions about the mobile banking app or need additional help or support.

Follow KeyBank on social media:
● Twitter: twitter.com/keybank
● Facebook: facebook.com/keybank
● LinkedIn: linkedin.com/company/keybank/
● YouTube: youtube.com/user/keybankcommunity/
● Instagram: instagram.com/keybank/

Important Disclosures
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app.

Android™ is a trademark of Google Inc. Use of this trademark is subject to Google permissions.

©2024 KeyCorp. Member FDIC.

Ratings and reviews

Edit: Like many others, I am having a horrible time trying to log into the app. I get stuck on the "Hello" screen more often than I am able to check my balances. I've call customer support, removed it from my phone, reinstalled, done what is recommended and it still doesn't work. it looks like it has been almost a year of these issues. Why isn't it resolved? Edit 2: Cleared the Cache, Uninstaller completely and reinstalled, and still have the same issue.

if i could rate it for just plain working in its most simplistic form, such as opening up the app to check my balance, that would be the greatest. if it did something other than not fully loading, so i could see what the sign in page looked like or at the very least, maybe see more then a blank app with a continuously revolving hurry up and wait symbol and the word ( hello ) and does nothing adds up to 1/8th of 1/2 of a one star rating. Change it or I'll change banks.

this app is HORRIBLE!!! whenever I open the app it never loads to the log in screen. sometimes I have to close to completely about 10-15 times before I actually works. when I get sick of closing/opening, I go to "Force Quit" it, and it maybe works 1/3 of the time. super frustrating and uninstalling and redownloading it does absolutely nothing.