
Danny Holstein
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Update: The app itself is broken, when reporting issues, it gives me a prompt but no keyboard for entry, like a tease. It's useful and fun, as long as there aren't issues with the scooters. I found very serious issues with the scooter I was riding with no way to report it, seemingly the handle and front wheel were kinda disconnected,. Like I said, there should be a way to report that.
22 people found this review helpful
Neutron Holdings, Inc.
December 24, 2024
In order to best assist you, we’ll need the help of our support team. Can you please email support@li.me so we can look into this for you?

Andre Ellison
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Unfortunately while it's super convenient, it's also very buggy sometimes to the point where it takes a frustratingly long time to end rides. I definitely waste time and money just to save time by riding lime. Need to fix the buggy app. It's just so bad lately because previously it has been good. Something changed. Maybe lime is using cheaper servers or having layoffs losing talent who knows.
42 people found this review helpful
Neutron Holdings, Inc.
November 2, 2024
In order to best assist you, we’ll need the help of our support team. Can you please email support@li.me so we can look into this for you?

Dj2Lit
Look lime scooters are great. Easily available, easily rideable, and fun. However, when you try to end the ride, the timer keeps going and dragging you back to "end ride button". While it might not cost much, if you use it alot you tend to notice that this error isn't getting fixed, because it solely benefits Lime with the extra revenue while inevitable charging customers. Secondly, if you come across a faulty scooter, there is no refund. Even if you park it down the block and pickup another one
19 people found this review helpful
Neutron Holdings, Inc.
October 3, 2024
Thanks for bringing this to our attention Dj2Lit. We're sorry to hear this. Please reach out to our support team at help.li.me/hc/requests/new and we'll gladly assist you. Lime 🛴 🌎 🚲 💚