
Kemberlei Banks
Very disappointed. I was able to use the app for 1 day with no issues. Every day since I have experienced issues at checkout. None of the payment options were accepted, giving me a message stating " ... an issue with your payment". I downloaded the app for the sake of convenience only to be consistently inconvenienced. The app has been deleted and reinstalled only to have the issues repeat. I'm over it ....
25 people found this review helpful
McDonalds USA, LLC
October 10, 2025
We want your time on the app to feel smooth and stress-free. Let's talk here: https://www.mcdonalds.com/us/en-us/feedback.html

Amanda Steed
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Overall the app works great. If you are trying to order ahead at a location that isn't physically nearest to you, that's where the issues begin. No matter how many times I try to change the order location, the app automatically keeps trying to update my location to the nearest store. Due to certain in app deals and offers only being available at certain stores, this often leads to more wasted time spent in the app having to redo an order on top of changing the location again. I'll just go to BK.
794 people found this review helpful
McDonalds USA, LLC
August 26, 2025
This is definitely not the experience we wish you had, Amanda. Share more details here for us to look into it: https://www.mcdonalds.com/us/en-us/feedback.html

Otodus
This is my second review. It has been months since I last left a review. The app is very broken and has yet to be fixed. It constantly crashes. The code either doesn't load at all, or in the rare cases it does- it doesn't work at the drive through, despite having only just opened the app and refreshed the code. At first I thought, whatever, I just can't get rewards and I'll enter the info from the receipt to get my points. Turns out you can only submit 1 receipt per month. Fix the app please.
1,435 people found this review helpful
McDonalds USA, LLC
June 25, 2025
Let’s get your app back on track. A quick uninstall and reinstall might solve the problem. If not, drop us a message here: https://www.mcdonalds.com/us/en-us/feedback.html