Mr. Cooper

4.7
25.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Stress-Free Homeownership, at Your Fingertips.

Keeping track of your mortgage with Mr. Cooper is more convenient than ever. Make payments quickly, monitor your FICO® Score*, and see customized ways to leverage your home equity—or quickly get in touch with a mortgage expert for on-demand assistance.

With our app in your back pocket, we’ve made it easy to…

• Manage your mortgage from anywhere, 24/7

• Handle the basics with ease—securely make payments or set up AutoPay

• Track your home's value & equity as they change over time

• Explore personalized refinance options based on your unique goals

• Shop smarter with an easy-to-access prequalification letter

• Access your statements & other correspondence when it’s convenient for you

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*FICO Score available for primary borrowers only

Mr. Cooper is an Equal Housing Lender NMLS #2119
8950 Cypress Waters Blvd.
Coppell, Texas 75019
Updated on
Sep 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
25K reviews
A Young
July 29, 2025
Mr. Cooper bought my loan and it has been awful. This company makes lots of clerical errors. My rate is fixed and yet the monthly payment is always changing. When I make a payment specifically to Escrow account they often post it to the wrong account. I've called them several times for corrections. The people on the phone are always nice which is the reason I'm giving them such a high score. There way of handling loan and payments - 0. Phone representatives - 4. Average score - 2 stars.
1 person found this review helpful
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Sean Moore
May 1, 2025
can not open the app. Fix this asap. or you can not get your paymant! The app mostly does what you need done. needs some improvement on the escrow section. big complaint is that it does not have all the escrow disbursement listed only a few. therefore, I can't tell if they all got paid. I have 5 policies for the property plus the tax payment.
1 person found this review helpful
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Brandon Munday
September 2, 2024
This app is so frustrating. Why even download it when it just redirects you to a web page to log in every time. And they have a "safety" feature where you can't use a password manager to fill in your user/pwd both. Everything in the app is slow, if it's not completely broken. Used the Payment Calculator by inputting my details, clicked "calculate", and the whole section just disappeared from the page. They tout their great reviews as a lender, but I've had better experiences with everyone else.
28 people found this review helpful
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Mr. Cooper®
September 3, 2024
Thank you for bringing this matter to our attention. We value your feedback and look forward to addressing your concerns promptly.You are welcome to call our escalations line at 888-509-2432 at any time. Since it's a small team, we are here Monday - Friday from 8 am to 5 pm CST. If there's something I can assist you with, I'm happy to help.^Kalie

What’s new

We're always working to improve the Mr. Cooper app for you. Turn on auto updates to ensure you always have the latest version.

This update includes:
• Minor bug fixes and improvements