MTA TrainTime

MTA (Metropolitan Transportation Authority)

About this app

The TrainTime app provides a one-stop shop for Long Island Rail Road and Metro-North Railroad customers, where riders can buy and use tickets, plan their trips, track their trains, and more.

• Buy tickets with Google Pay or credit/debit card. Split payment between two cards.
• Plan trips with departure times and transfer details before you travel. You can also search for two origin and/or two destination stations at once.
• Save your frequent trains for easy access
• Share trips with family and friends so they know when to expect you
• Follow your trip with real-time GPS tracking, updated every few seconds
• See the layout of your train and how crowded each car is
• Chat with a customer service representative for either LIRR or Metro-North within the app

Ratings and reviews

it's a little busy, such as with relevant info that should all be together on the same page, split separately from each other on different pages. not very intuitive. besides that, it's very responsive and gets the job done, it's easiest of all to find your train trips, letting you select multiple possible starting points so you can weigh your options based on time.

this app constantly refuses to open on my phone and is so buggy. no other apps have an issue opening and functioning well. it's gotten to the point where I sometimes have to hold up the conductor just constantly trying to open it. seems like such a simple bug to be fixed but there is no option to update. may have to buy physical tickets from now on

This is generally a good app, being that I don't need to stop at a machine for a physical ticket. However, I am annoyed that when trying to buy an off peak ticket for an off peak ride, it forces me to purchase a peak ticket. It's easily happened on my last 10-15 purchases. Not cool. I'm being taken advantage of because it's assumed that I don't have the time to make a complaint to have this rectified. Do better.