Direct Auto Insurance

National General Insurance

About this app

Access your policy on the go. Here are some of the things you can do with the Direct Auto app:

- Sign your new policy documents
- Access your ID cards
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history

Ratings and reviews

Makes paying insurance fast and easy. However, for some reason today (May 21, 25) I'm getting repeated things in my notification bar from the app telling me I have a payment due today. I already paid this months payment a couple weeks ago. When I open the app, it even shows next due bill in 30 days. But every time I check my phone, there's a new thing in my notification bar telling me a payment is due today. Please fix this nonsense, and I'll return the two stars I struck for this annoyance.

The insurance is great and low cost. However, the app has some issues. It has been updated several times in the last few months. Every time it updates it stops sending me text messages and notifications to pay my bill. It did not email my bill was due nothing. I just got to thinking 🤔 did I pay my insurance bill. I caught the non-payment just time not lose my tag. Another time it was froze on $14.95 that's all it would let me pay or say I owed. When i called customer service the woman was rude.

App is unusable once again for a solid 2 weeks. I tried to login just this morning to check my account even though I've tried checking it over the last 2 weeks and it's been a constant failure, and the app doesn't even have a User ID or Password bar to text into. It only has a Login button and when pressed does absolutely nothing. And trying to sign in on the website doesn't work either, because the login page doesn't even load.

What’s new

With this release, we updated our app with improved features for your overall experience.