
Sara Morrison
App breaks down a majority of the time when it comes to payment. Sends you to a website, then back to the app, and when you get back to the app everything is glitched out with no order, a $0.00 total and random gibberish instead of my final confirmation button screen. Sometimes it'll work if I try to put the order in a second time, and other than that the app works ok, but this has been an issue for years now.
15 people found this review helpful

Alyssa del Rosario
Incredibly frustrating to have to open up my browser in order to sign in or add/change payment information, and then to not have anything go through after filling in all the required fields. Got stuck in a loop of trying to add payment info after failing to sign in, then encountered a whole new error after I gave up and tried to change to "Pay at Store." Not great if you're prone to getting hangry (like I am).
3 people found this review helpful

Andrean Barrett-Mumford (NaturalPearls)
I like the app alot. It's very convenient. The app allows you to order exactly the way you want it. there needs to be a feature where, customer changes they're minds on pickup or delivery, before totally completely the order. Also, my only complaint is to prepare what the online customer is wanting. It's not cool to pick up an order and then wait for it to be redone. Because the special instructions were not attended to. After that I love Applebee's, specifically Pendleton Pike location.
66 people found this review helpful