
Kurnia Darmawan
this application is suck, payment method could not be changed, I sometimes found this apps waiting too long and should be closed to continue after re-open the apps. the redeem should be taken before order, etc.. I wonder how people could gave 5 stars for this app
PT. Sarimelati Kencana Tbk.
November 22, 2025
Hi, Kurnia Darmawan! We do apologize for the inconvenience, please submit your phone number through email customerservice@pizzahut.co.id, so we might be able to help you solve the issue. Thank you.

Tris Titia
this app ask for your phone number or e-mail for login but give the otps through whatsapp only. you should have the option for where to receive your otps, and not through single option only. i can't login because my whatsapp does not receive any otps whatsoever.
3 people found this review helpful
PT. Sarimelati Kencana Tbk.
November 11, 2025
Hi, Tris Titia! We do apologize for the inconvenience, please submit your phone number through email customerservice@pizzahut.co.id, so we might be able to help you solve the issue. Thank you.

Bona Doni
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cannot open the app after updating to latest version. I am using Oppo F5 with Android 7.0
PT. Sarimelati Kencana Tbk.
November 27, 2025
Hi, Bona Doni! We do apologize for the inconvenience, please submit your phone number through email customerservice@pizzahut.co.id, so we might be able to help you solve the issue. Thank you.